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Treating Customers Fairly

Serious Learning has created Treating Customers Fairly (TCF), a market leading software solution to deliver innovative TCF training solutions for each of the six TCF customer outcomes.

The Consulting Consortium has used their expertise in financial and training to develop a training solution delivering on each of the six consumer outcomes. Users participate in a one hour online educational experience which accelerates the learning process. Participants learn by actively taking part in the simulated real-world, a no risk environment to develop their skills and potential.

The simulation challenges the user to develop their understanding of TCF, the implications to their daily work, and encourages them to make sound decisions within a safe virtual environment. Once completed, the simulation gives specific feedback on each performance areas, and reporting is immediately available for review.

Further Information on TCF

For a demonstration of this exciting, innovative solution please contact Jill Wade, Head of Learning Solutions & HR, on 0207 645 8808.

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our clients say...

"The Consulting Consortium are true professionals who have an extremely flexible and pragmatic approach enabling them to adapt quickly to our needs" Swiss Re

"We have been very impressed with the services provided by The Consulting Consortium Limited. They have a flexible and commercial approach to regulation. We would have no hesitation in using The Consulting Consortium again, as they are truly knowledgeable and professional." AIG DIRECT

"The services provided by The Consulting Consortium are excellent, the consultants used are the "creme de la creme" and they consistently deliver. The Consulting Consortium is flexible and they have worked with us to ensure all our project needs are met. The level of communications always exceeds expectation." Friends Provident