MYSTERY SHOPPING

Do you have a branch or sales network?
Do you authorise others on your behalf?
Do you know what staff are saying in the sales environment?
Have you ever tested your representatives in a live situation to see if they maintain compliance?

If you need help we have built up unrivalled relationships with a number of partners who can help you undertake ‘mystery’ shopping exercises.

We can provide audio and video evidence to help you prove the competency and compliance of your sales force.

In addition we provide detailed written reports confirming the level of service received, even down to whether the coffee was hot!

If you have concerns about the compliance culture in your firm call us 020 3008 6020 or email info@theconsultingconsortium.com.