SUPERVISION & MONITORING
TCC is highly experienced in carrying out supervision and monitoring work for both regulated and non-regulated firms. Whatever your area of concern we will supply extremely skilled people who provide a comprehensive service, regardless of sector.
Just some of the areas we have covered include:
- Compliance with relevant regulatory rules and guidance
- Effectiveness of outsourcing arrangements
- Complaints and claims handling practices
- TCF culture and MI
- Audit of call quality monitoring
- Sales team compliance
- Monitoring of QA
- Compliance Officer Audit
- Data Protection
This is just a small selection of the work we cover. Whatever your need we will be able to help.
To discuss your needs, call us on 020 3008 6020 or email info@theconsultingconsortium.com.
