Complaint Handling
You don’t want complaints – no reputable firm does.
But you know that in this era of litigation more and more individuals (and firms) are getting on the band wagon and complaining, sometimes just for the sake of it.
Do you and your team have the time or skills to deal with complaints?
We do – we deal with the Financial Ombudsman Service (FOS), third party complaint handling companies and directly with customers for a number of high profile clients.
We offer a service that takes the pain out of complaints – we can design an end to end process and provide the skilled resources to support your firm.
Call now on 020 7645 8808 and find out what we can offer
find out how we can help
our clients say...
"The Consulting Consortium are true professionals who have an extremely flexible and pragmatic approach enabling them to adapt quickly to our needs" Swiss Re
"We have been very impressed with the services provided by The Consulting Consortium Limited. They have a flexible and commercial approach to regulation. We would have no hesitation in using The Consulting Consortium again, as they are truly knowledgeable and professional." AIG DIRECT
"The assistance we received from The Consulting Consortium was greatly appreciated and helped us in preparing for the FSA in a timely and efficient manner." AIG Europe (UK) Limited